FREQUENTLY ASKED QUESTIONS

Return / Exchange
Payment / Promotion
Order

Why was my order cancelled?

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Can I cancel or edit my order?

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I am outside of the return policy, can I return?

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When will I receive my refund?

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Service Name

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Service Name

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If you have a promo code please enter it at the billing and payment step of the checkout – it can’t be applied on an order that has already been placed.

Have issues redeemed your discount?

  • Your code might have expired.

  • You can only use one code at a time.

  • Double-check you haven't mistyped the code.

  • Check you've only picked products valid in the promotion.

Promotions & Discounts
How do I return?