DELIVERY INFORMATION
AN IMPORTANT BREXIT UPDATE FOR OUR EU CUSTOMERS
We will continue shipping to countries within the EU. To maintain this option we ask to be mindful before making an order. When you purchase products from the UK worth more than that €150 you will receive fees for customs declarations. Our advice right now is to research your area’s charges for VAT + Custom charges before making a purchase. Please note that orders shipping to Europe may be subject to custom duties. These costs are outside of our control and will need to be paid by the customer once the order arrives in Europe. If the order is subject to custom duties, the Customs Authorities will contact you to require any additional information they might need as well as payment. Unfortunately, we are not able to advise on the cost of duties, customers can check with Custom Authorities in the relevant European country.
The process is going to take some time until we are updated with a clear outline of expected charges.
COVID-19 SHIPPING UPDATE
We are working hard to get your orders to you as quickly as possible. However, please note that due to COVID-19, there may be a slight delay in processing orders and returns due to the reduced operating staff at our Devon warehouse and delivery partners.
All UK orders are taking an average of an extra 24 hours to arrive. Please allow for extra time with overseas orders also as they are taking longer to reach their new homes.
PROMOTION
Free Standard Delivery on orders £50+ (UK, IRELAND, FRANCE & GERMANY ONLY)