FREQUENTLY ASKED QUESTIONS

Return / Exchange
Payment / Promotion
Do you ship to the US?

If you have a promo code please enter it at the billing and payment step of the checkout – it can’t be applied on an order that has already been placed.

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Have issues redeemed your discount?

​

  • Your code might have expired.

  • You can only use one code at a time.

  • Double-check you haven't mistyped the code.

  • Check you've only picked products valid in the promotion.

How do I return?

If you have a promo code please enter it at the billing and payment step of the checkout – it can’t be applied on an order that has already been placed.

​

Have issues redeemed your discount?

​

  • Your code might have expired.

  • You can only use one code at a time.

  • Double-check you haven't mistyped the code.

  • Check you've only picked products valid in the promotion.

Promotions & Discounts

If you have a promo code please enter it at the billing and payment step of the checkout – it can’t be applied on an order that has already been placed.

​

Have issues redeemed your discount?

​

  • Your code might have expired.

  • You can only use one code at a time.

  • Double-check you haven't mistyped the code.

  • Check you've only picked products valid in the promotion.

How can I pay for my order?

If you have a promo code please enter it at the billing and payment step of the checkout – it can’t be applied on an order that has already been placed.

​

Have issues redeemed your discount?

​

  • Your code might have expired.

  • You can only use one code at a time.

  • Double-check you haven't mistyped the code.

  • Check you've only picked products valid in the promotion.

When will I receive my refund

If you have a promo code please enter it at the billing and payment step of the checkout – it can’t be applied on an order that has already been placed.

​

Have issues redeemed your discount?

​

  • Your code might have expired.

  • You can only use one code at a time.

  • Double-check you haven't mistyped the code.

  • Check you've only picked products valid in the promotion.

Promotions & Discounts

If you have a promo code please enter it at the billing and payment step of the checkout – it can’t be applied on an order that has already been placed.

​

Have issues redeemed your discount?

​

  • Your code might have expired.

  • You can only use one code at a time.

  • Double-check you haven't mistyped the code.

  • Check you've only picked products valid in the promotion.

Order / Delivery