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Product Care Guide

Down Jackets

1. General Care:

  • Contains Non-Textile Parts of Animal Origin: Handle with care, and be mindful of its origins.
  • Keep Away from Fire: Keep the jacket away from open flames and heat sources.
  • Spot Clean: For stains, use a damp cloth with mild detergent. Gently dab the affected area and allow it to air dry.
  • Avoid Sharp Objects: Prevent tears by avoiding contact with sharp or abrasive surfaces.
  • Follow Care Label Instructions: Always adhere to the specific care instructions provided by the manufacturer.

2. Washing Instructions:

  • Machine Wash: Wash your down jacket on a gentle cycle with cold water.
  • Detergent: Use a mild detergent specifically designed for down or technical fabrics.
  • Drying: Tumble dry on a low heat setting. Add clean tennis balls or dryer balls to help redistribute the down and maintain loft.
  • Storage: Ensure the jacket is completely dry before storing it in a cool, dry place.

3. Repairs:

  • For tears or rips, use a patch or repair kit suitable for down jackets to prevent down from escaping.

Non-Down Jackets

1. General Care:

  • Contains Non-Textile Parts of Animal Origin: Handle with care, and be mindful of its origins.
  • Keep Away from Fire: Keep the jacket away from open flames and heat sources.
  • Spot Clean: For small stains, use alcohol wipes or a damp cloth with mild detergent. Gently clean the area and let it air dry.
  • Avoid Sharp Objects: Prevent damage by avoiding contact with sharp or rough surfaces.
  • Avoid Strong Alkaline Substances: Exposure to strong alkaline substances can damage the fabric.

2. Washing Instructions:

  • Machine Wash: Wash in cold water with similar colours. Do not soak for more than 5 minutes to avoid reduced performance.
  • Do Not Bleach or Soak: Avoid bleach and do not soak the jacket.
  • Line Dry: Dry in the shade; do not tumble dry.
  • Ironing: Cool iron on the reverse side only; do not iron or scrub directly on the fabric.
  • Dry Cleaning: Do not dry clean.

3. Repairs:

  • For small tears or damage, use a fabric repair kit or patch appropriate for the jacketโ€™s material.

    Always refer to the care label for specific instructions tailored to your jacketโ€™s material and construction. Proper care will help maintain the performance and appearance of your jacket.