Shipping & Returns
Free UK Express Shipping (1-3 Working Days) – On all orders
All deliveries to destinations within the UK are sent via DHL Parcel UK. You can track your delivery online using your unique tracking code at https://track.dhlparcel.co.uk/
Please note that deliveries to non-mainland addresses may take up to 5 working days longer
USA and CANADA:
International Shipping (5-7 Working Days) - £25 on orders under £250
Free International Shipping (5-7 Working Days) - Free on orders over £250
Internationally we are currently only shipping to the USA and CANADA
All USA deliveries are sent by FEDEX. We will provide tracking information with a link to online track-and-trace service via email
International delivery times vary depending on destination. However the average time is 5-7 working days
For shipments outside of the UK please note that the above shipping rates are not inclusive of any customs or import duties that could be levied when the package reaches your destination country
OTHER SHIPPING NOTES:
Orders placed after 12pm (Monday to Friday) will ship the next working day. Orders placed after 12pm on Friday will be shipped on the following Monday.
We will not deliver to PO Box addresses due to security reasons
Dispatch times may increase during high demand periods
Our purpose is to guarantee your full satisfaction. If, for any reason whatsoever, you are not satisfied with your order, you may exercise your right to cancel your purchase and return purchased products. You must inform the Vendor of your decision to cancel and can do so by: Using the online return contact available on the website (Contact Us) within (28) calendar days from the date on which you received the purchased product via www.bosidengfashion.com
We don't offer exchanges on online orders
Returned items must be shipped back to the Vendor within twenty-eight (28) calendar days from the date you notify the Vendor of your decision to cancel. The products may be returned by dispatching the package through a shipping agent or postage method of your choice, at your own expense. We request that you complete the online return contact prior to sending your order back to us in order for us to provide you with a returns reference.
Alternatively, you may return the products directly to our London Branch Only (Bosideng 28 South Molton Street, London, W1K 5RF) presenting the products to a sales advisor within twenty-eight (28) days of the date the products were received. You can also choose to exchange the items purchased via www.bosidengfashion.com within twenty-eight (28) days from the delivery date with another at our London Branch Only.
Our opening hours are:
Monday - Saturday - 11am - 7pm
Sunday - CLOSED